Take advantage of the many hats you have been wearing over recent weeks

At JKP Solutions we are used to helping business owners evaluate the activity of their business at various functional levels within their organisation and set up processes, procedures and metrics to ensure the business works smoothly and that the owners can run the business effectively and spend time planning future activity. However, the Covid-19 pandemic … Read more

Handling dissatisfied Clients/Customers

“She was absolutely delighted with the friendly service she received and says she will not hesitate to use you in future and to recommend you to her friends.” The quote above was received by one of my clients last week. It shows the power of dealing effectively with customer issues, as it is the response … Read more